Two founders. One simple belief: every enquiry deserves a reply.
VeloUp is a Pune-based team helping small businesses answer, follow up and book, automatically, without learning new software.
how it started —
Our Story
VeloUp started with a pattern we couldn't unsee. The phone rings during the lunch rush. A WhatsApp message arrives after closing. By the time someone replies, the customer has already booked somewhere else.
Between us, we've seen this from both sides: as customers left waiting for a reply, and working alongside businesses that simply couldn't get to every message in time.
The businesses weren't doing anything wrong. They were busy doing the actual work. What they lacked wasn't effort; it was a free minute at the exact moment a customer reached out.
So we built VeloUp: friendly AI assistants that reply in seconds, ask the right questions and book the next step. We set them up and look after them, so owners never have to learn new software. We're starting in Pune, with businesses we can meet in person.
Meet the founders
Akshansh P. Wasnik
Co-founder
Rupali Ramnani
Co-founder
What we value
Honest first
No fake numbers and no inflated promises. If AI isn't the right fix for your business, we'll tell you.
Your data stays yours
Customer details belong to your business. We don't sell them or use them for anything else.
People, not replacement
The assistant handles repetitive replies so your team can spend time on customers.
Start small
One channel, 14 days. You decide what comes next based on what you've seen.
Our Approach
listen first, build second —
- Listen
Understand your enquiries
A free call to learn where customers reach you and where they slip through.
- Build
Set it up for you
We write the replies in your tone and language and connect everything. You approve before it goes live.
- Prove
14 days on one channel
Real enquiries, real bookings, and a simple record of everything the assistant did.
- Grow
Add more if it works
Only once you've seen results: more channels, voice calls, bookings or back-office help.
Why we're different
Done for you, not DIY software
No dashboards to learn and no bots to build yourself. We set it up and look after it.
Local and reachable
We're based in Pune. You can meet us, call us, and talk to the people who built your assistant.
Proof before commitment
Fourteen days on one channel before you decide anything bigger.
Made for your industry
A clinic needs different replies from an electronics shop. We write yours around your customers.
A person when it matters
When a customer needs a human, the assistant hands over to your team.
Honest about being new
We won't show you made-up clients or statistics. We'd rather earn our first reviews the right way.
Book a free 15-minute call
Custom quotes after your free call.